August 23, 2010

How to change and set the Network Data Management Protocol (NDMP) progress timeout value

DOCUMENTATION: How to change and set the Network Data Management Protocol (NDMP) progress timeout value.

Details:

Some Network Data Management Protocol (NDMP) operations (such as a non-Direct Access Recovery (DAR) restore) may take a long time. The default Veritas NetBackup (tm) behavior is an 8-hour timeout value when waiting for NDMP operations to complete. It is possible to modify this timeout value by creating theNDMP_PROGRESS_TIMEOUT file on the NetBackup media server. The file is created in the/usr/openv/netbackup/db/config/ directory on a UNIX/Linux media server, and in the\veritas\netbackup\db\config directory on a Windows media server.
The file must only contain a single number, which is the desired timeout value, in minutes.

To create the file, open up a UNIX or WINDOWS command prompt on the media server, change to the configdirectory, and execute the following command:

echo 1440 > NDMP_PROGRESS_TIMEOUT

This creates the NDMP_PROGRESS_TIMEOUT file, and specifies a timeout value of 24 hours (1440 minutes).

Starting with NetBackup patch levels 6.0MP7 and 6.5.4, a higher timeout above 1440 minutes can be used in the file.
The new maximum limit of 7 days (10080 minutes) can be used on media servers with NetBackup patch levels 6.0MP7 / 6.5.4 and higher.

After adding or modifying the file, stop and restart the NetBackup daemons on the media server.

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